Política de privacidad
1. Who We Are
Theo Colors is an online store offering downloadable digital coloring products.
Business Location: Spain
Contact Email:
theocolors.studio@gmail.com
Theo Colors is the data controller responsible for processing your personal information in accordance with applicable data protection laws.
2. Information We Collect
Depending on how you interact with our website, we may collect the following information.
Information You Provide
- Name
- Email address
- Billing address (if required for payment or tax purposes)
- Payment confirmation
- Customer support messages
We do not require shipping addresses because we only sell digital products.
Payment Information
Payments are securely processed by trusted third-party payment providers including Shopify Payments and PayPal.
Theo Colors does not store your complete credit card information.
Payment providers process your payment information according to their own privacy policies.
Automatically Collected Information
When you browse our website, Shopify automatically collects technical information such as:
- IP address
- Browser type
- Device type
- Operating system
- Time zone
- Website activity
- Pages visited
- Referring website
This information helps us improve website performance and security.
3. How We Use Your Information
We use your personal information to:
- Process your order
- Deliver your digital downloads
- Send purchase confirmations
- Provide customer support
- Prevent fraud
- Verify transactions
- Improve our website
- Comply with legal obligations
- Respond to lawful requests from authorities
We only collect information necessary to provide our services.
4. Digital Product Delivery
Theo Colors sells digital products only.
After your purchase, your email address is used to:
- Send your order confirmation
- Provide download access
- Communicate important information regarding your purchase
No physical goods are shipped.
5. Cookies
Our website uses cookies and similar technologies to:
- Keep the website functioning properly
- Maintain shopping cart functionality
- Improve website performance
- Protect against fraudulent activity
Some cookies are essential for the operation of the store.
You may disable cookies in your browser settings, although doing so may affect website functionality.
6. Sharing Your Information
We never sell your personal information.
We may share limited information only with trusted service providers when necessary to operate our business, including:
- Shopify
- Shopify Payments
- PayPal
- Fraud prevention services
- Legal authorities when required by law
Each provider processes information according to its own privacy practices.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
Although we implement appropriate safeguards, no online system can guarantee absolute security.
8. Data Retention
We retain your information only for as long as necessary to:
- Complete your purchase
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized where appropriate.
9. International Data Transfers
Because Shopify and certain payment providers operate globally, your information may be processed in countries outside your own.
Where required, appropriate safeguards are used to protect personal information during international transfers.
10. Children's Privacy
Theo Colors does not knowingly collect personal information from children.
Our products may be suitable for children; however, purchases are intended to be made only by adults or legal guardians.
If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.
11. Your Privacy Rights
Depending on your country of residence, you may have rights including:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict certain processing
- Object to certain processing activities
- Request a copy of your personal data where applicable
To exercise these rights, please contact us using the email below.
12. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before providing personal information.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The updated version will always be posted on this page with the revised "Last Updated" date.
14. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, you may contact us at:
Theo Colors
Spain